How long does a screen replacement take?

Most common repairs like screen or battery replacements take about 60-90 minutes. More complex repairs may take 24-48 hours. We always aim for same-day service.

Do you offer warranty on repairs?

Yes! 6 months on all screen and battery replacements, parts and labour included. Every device we sell - new or Ex-UK - carries the same 6-month warranty. Selected boxed-import phone batches are sold as-is where the product page states no warranty.

Can I trade in my old phone for a new one?

Absolutely! Use our Trade-In Calculator to see how much your device is worth and pay only the difference for a new gadget.

Do you offer pickup and delivery?

Absolutely! We offer free pickup and delivery within Nairobi CBD. Schedule your convenient time.

Water-Damaged Phone? What We Can Save at Alphamobi

Dropped your phone in water? We explain what can be saved, what cannot, and our step-by-step water damage recovery process in Nairobi.